Branch Growth & Experience Leader

M&T Bank; Sinking Spring (Berks County); On-site; USD 62,000 - 104,000; Full time

Job summary

M&T Bank is seeking a Branch Manager in Sinking Spring, PA. You will lead a branch to achieve annual sales and profitability goals while managing customer and employee experience. The role requires strong leadership, a sales mindset, and a commitment to risk and regulatory compliance.

You'll supervise staff, coach for performance, and work to expand Business Banking relationships. The position emphasizes community engagement and protocol adherence within branch operations.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum 3 years sales experience.
• Minimum 2 years managerial experience or proven leadership abilities.
• Licensing requirements may be needed within 18 months.
• Demonstrated strong knowledge of Business Banking products and client relationship management.

Responsibilities

• Direct sales and business development to drive branch profitability.
• Lead and coach the branch team; set priorities.
• Identify customer needs and provide solutions using bank tools.
• Proactively grow Business Banking relationships and community presence.
• Staffing interviews and selection based on staffing model.
• Ensure compliance with policies and risk controls and resolve customer issues.

Skills

Leadership

Sales

Customer service

Communication

Bilingual Spanish

Education

Bachelor’s degree

4+ years experience

Tools

Microsoft Office

CRM software

Job description

M&T Bank is seeking a Branch Manager in Sinking Spring, PA. You will lead a branch to achieve annual sales and profitability goals while managing customer and employee experience. The role requires strong leadership, a sales mindset, and a commitment to risk and regulatory compliance.

You'll supervise staff, coach for performance, and work to expand Business Banking relationships. The position emphasizes community engagement and protocol adherence within branch operations.