Branch Growth & Customer Experience Leader

Socket.dev; Lakewood Township (NJ); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life Insurance

LTD Insurance

Paid federal holidays

FSA

HSA

401K

PTO

Job summary

First Commerce Bank in Lakewood Township, New Jersey, is seeking an experienced Branch Supervisor to assist the Branch Manager in managing the branch and serving the community market.

The role requires 3+ years in banking, knowledge of bank procedures, strong PC skills, English proficiency, and ability to supervise staff while meeting sales and service goals. Competitive benefits and 401K offered.

Qualifications

• Minimum of three (3) years' related experience required.
• Thorough knowledge of bank procedures/products/services, teller operations, cash and ATM procedures.
• Proficient PC skills and in English (speaking, writing and reading).
• Proficient organizational, project management skills, & problem-solving ability.

Responsibilities

• Assists in managing all inside and outside sales, branch functions, and business development activities to achieve growth, excellent customer service, and profitability for the Bank.
• Enhances Bank image through friendly, pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
• Conducts relationships with customers in a manner that will enhance the overall marketing effort of the Bank.
• Ensures customer retention as well as growth of the branch and its team.
• Ensures that the branch office is properly staffed to meet customer service needs as well as sales objectives.

Skills

Bank procedures knowledge

PC proficiency

English proficiency

Organizational skills

Project management

Problem-solving

Education

High School Diploma

Job description

First Commerce Bank in Lakewood Township, New Jersey, is seeking an experienced Branch Supervisor to assist the Branch Manager in managing the branch and serving the community market.

The role requires 3+ years in banking, knowledge of bank procedures, strong PC skills, English proficiency, and ability to supervise staff while meeting sales and service goals. Competitive benefits and 401K offered.