Branch Growth & Customer Experience Leader

BMO; Aliso Viejo (CA); Sur place; USD 90 000 - 180 000; Plein temps

Avantages offerts par ce poste

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Résumé du poste

BMO Financial Group in California is seeking a Branch Manager within Retail Banking Sales & Service to lead a high-performing team, coach staff, and deliver exceptional service to customers.

You will develop branch business plans, identify sales opportunities, and ensure compliance with regulations while building strong relationships in the local community. The role requires 5–7 years of relevant experience and supervisory skills.

Qualifications

• 5-7 years of relevant experience.
• Previous supervisory or management experience.
• In-depth knowledge of retail banking products and services.
• Knowledge of branch operations, policies and regulatory requirements.

Responsabilités

• Lead branch team to meet customer experience goals.
• Develop and execute branch business plans to grow wallet share.
• Proactively develop new customer relationships and referrals.
• Collaborate with internal stakeholders to optimize sales and service.

Connaissances

Retail banking

Sales

Customer service

Analytical skills

Communication

Team collaboration

Problem solving

Decision making

Formation

Post-secondary degree

Description du poste

BMO Financial Group in California is seeking a Branch Manager within Retail Banking Sales & Service to lead a high-performing team, coach staff, and deliver exceptional service to customers.

You will develop branch business plans, identify sales opportunities, and ensure compliance with regulations while building strong relationships in the local community. The role requires 5–7 years of relevant experience and supervisory skills.