Branch Flex Banker: Grow with Customer Impact

The Washington Trust Company; Richmond (RI); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Tuition reimbursement

Professional development

Job summary

The Washington Trust Company is seeking a Branch Flex Banker to join our team across multiple branches. You will engage customers, process transactions accurately, and apply bank policies while delivering an exceptional banking experience.

Build relationships, understand customer needs, and promote appropriate products and services to help achieve branch sales goals. Ideal candidates have customer service experience, cash handling skills, and the ability to navigate various banking systems.

Qualifications

• Customer-focused with experience in a service environment.
• Cash handling and processing transactions experience.
• Experience in banking or financial services is a plus.

Responsibilities

• Process customer transactions accurately while engaging with customers.
• Follow bank policies and procedures; ensure accurate recordkeeping.
• Provide a superior banking experience through relationship building.
• Proactively suggest products/services to fit customer needs.
• Support sales objectives and contribute to branch targets.
• Navigate bank systems and equipment (ATMs, cash recyclers).

Skills

Customer service

Cash handling

Relationship building

Product recommendations

Sales objectives

Banking systems navigation

Interpersonal skills

Flexibility

Attention to confidentiality

Listening skills

Tools

Banking software systems

Job description

The Washington Trust Company is seeking a Branch Flex Banker to join our team across multiple branches. You will engage customers, process transactions accurately, and apply bank policies while delivering an exceptional banking experience.

Build relationships, understand customer needs, and promote appropriate products and services to help achieve branch sales goals. Ideal candidates have customer service experience, cash handling skills, and the ability to navigate various banking systems.