Branch Leader: Grow Relationships & Lead a High-Impact Team

Bank-Shared Service; Washington (MO); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical benefits

Health Savings Account

Dental

Vision

Paid time off

Maternity & Parental leave

401(k) match

Uniform allowance

Education assistance - $25,000

11 paid holidays

Pet insurance

Life insurance

Short term disability

Volunteer opportunities

Employee fitness center

Wellness programs

And SO MUCH MORE

Job summary

Bank of Washington is seeking a Branch Manager to lead the daily operations of a retail banking branch in Washington, MO. You will coach staff, drive growth, and strengthen community connections while ensuring exceptional service.

The role requires a minimum of five years in retail banking with prior leadership experience and a proven track record in developing teams and building client relationships.

Qualifications

• 5+ years of retail banking experience.
• Leadership or supervisory experience preferred.
• Proven ability in business development and relationships.
• Community engagement experience preferred.

Responsibilities

• Lead and inspire a team delivering outstanding customer service.
• Coach and develop employees through training and performance conversations.
• Oversee daily branch operations for efficiency, compliance, and operational excellence.
• Build and deepen customer relationships by identifying financial solutions.
• Drive branch growth through business development, networking, and community involvement.
• Partner with internal teams to deliver a seamless customer experience.
• Resolve complex customer concerns with professionalism and care.
• Monitor branch performance and implement strategies to achieve sales, service, and operational goals.
• Ensure adherence to bank policies, procedures, and regulatory requirements.

Skills

Leadership

Team development

Communication

Relationship management

Strategic thinking

Customer service

Problem solving

Decision making

Organizational skills

Regulatory knowledge

Risk management

MS Office

Banking systems

Tools

Banking systems

Microsoft Office

Job description

Bank of Washington is seeking a Branch Manager to lead the daily operations of a retail banking branch in Washington, MO. You will coach staff, drive growth, and strengthen community connections while ensuring exceptional service.

The role requires a minimum of five years in retail banking with prior leadership experience and a proven track record in developing teams and building client relationships.