Branch Experience Concierge

Capital One National Association; Plainview (NY); On-site; USD 52,000 - 55,000; Part time

Benefits offered by this job

Healthcare benefits (Medical/Dental/VX

Paid Time Off

Education Assistance

401(k) matching up to 7.5%

Paid Parental Leave

Mental Health support

Back-up Child/Elder Care

Other benefits

Job summary

Capital One National Association is seeking a Part Time Branch Ambassador in the East Nassau area. You will greet customers, handle transactions with care, and guide clients through digital banking tools to achieve financial goals.

You’ll balance warmth with efficiency in a high‑volume environment, always placing the customer first and supporting colleagues and the community with a hospitality mindset.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Customer service experience, cash handling, and comfort with digital tools.
• Ability to learn and educate customers on mobile banking features.

Responsibilities

• Guard trust and accuracy by handling transactions with attention to security and standards.
• Educate clients on mobile banking, remote deposit capture, and contactless payments.
• Identify customer goals and connect them with digital banking solutions.
• Create a welcoming, hospitality‑driven customer experience in a busy space.

Skills

Hospitality

Tech fluency

Precision & detail

Adaptability

Curiosity

Education

High School Diploma, GED, or Equivalent Certification

Associate’s degree

Job description

Capital One National Association is seeking a Part Time Branch Ambassador in the East Nassau area. You will greet customers, handle transactions with care, and guide clients through digital banking tools to achieve financial goals.

You’ll balance warmth with efficiency in a high‑volume environment, always placing the customer first and supporting colleagues and the community with a hospitality mindset.