Branch Ambassador: Hospitality Meets Digital Banking

Capital One National Association; Baldwin (NY); On-site; USD 52,000 - 55,000; Part time

Benefits offered by this job

Medical/Dental/Vision and Prescription

Paid Time Off

Education Assistance

401(k) matching up to 7.5%

Parental Leave

Mental Health support

Back-up Child/Elder Care

Job summary

Capital One National Association is seeking a Part Time Branch Ambassador in the Southwest Nassau area. This role blends hospitality with digital banking tools to deliver human-centered service in a fast-paced environment.

You will handle guest interactions, educate clients on mobile banking, and help customers reach their financial goals while maintaining accuracy and compliance across cash and digital processes.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.
• Associate’s degree preferred.

Responsibilities

• Execute high-volume cash transactions with 100% accuracy and maintain compliance with security standards.
• Educate clients on mobile banking, remote deposit capture, and contactless payments.
• Identify client needs through active listening and pair them with digital banking tools or solutions.
• Greet customers and maintain hospitality in a high-volume, community-focused environment.
• Support branches within a 50-mile radius and adapt to flexible scheduling.

Skills

Retail experience

Cash handling

Customer service

Education

High school diploma

Tools

G-Suite

Job description

Capital One National Association is seeking a Part Time Branch Ambassador in the Southwest Nassau area. This role blends hospitality with digital banking tools to deliver human-centered service in a fast-paced environment.

You will handle guest interactions, educate clients on mobile banking, and help customers reach their financial goals while maintaining accuracy and compliance across cash and digital processes.