Branch/Divisional Marketing Assistant

Paycom - ATS; United States; On-site; USD 42,000 - 52,000; Full time

Job summary

AnnieMac Home Mortgage is seeking a Full Time Branch Marketing Assistant to support the Branch Manager by handling referrals, events, and communications. The role involves social media management, CRM use, and coordination of client appreciation efforts to drive referral activity and client satisfaction.

The ideal candidate will be organized, possess strong communication skills, and be comfortable multitasking in a fast-paced mortgage environment. College degree is preferred but not required.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Excellent communication and phone skills are essential.
• Strong organizational and multitasking abilities with attention to detail.

Responsibilities

• Place calls to referral partners and follow up regularly.
• Plan and coordinate events and social media postings.
• Manage CRM data and email blasts for internal teams and partners.
• Assist with client gifts, birthday program, and gratitude initiatives.
• Support marketing material creation and routine administrative tasks.
• Back up manager with emails when requested.

Skills

Excellent communication

Phone skills

Customer service

Well-organized

Multitasking

Microsoft Office

Learning new software

Education

High school diploma or equivalent

College degree preferred

Tools

CRM software

Microsoft Office

Job description

AnnieMac Home Mortgage is looking to hire a Full Time Branch Marketing Assistant to assist and remove any activities or distractions possible to allow the manager time to focus on prospecting generating duties. Candidates should have experience directly or indirectly related to the Mortgage Industry. Under the direct supervision of the Branch Manager, the job responsibilities of the Branch Marketing Assistant position include, but are not limited, to the following:Referral Partner RelationshipsPlace calls to Referral Partners and follow up on a regular basis.Marketing ResponsibilitiesEvent planning and coordination.Social Media Management.Obtain approval from VP of Marketing for social media posts and updates.Database management.Set up appointments.Work with CRM software.Client AppreciationCall client the day after the closing to once again thank them. Ask client if they need an additional phone appointment to review any questions regarding their mortgage, as well as share how much we appreciate future referrals.Send Thank You cards to clients after closing.EmailsSend blast weekly emails to sales staff and referral partners as instructed (Includes emailing realtors the program of the week).Forward lead generating emails to the appropriate person on the team to allow them to be handled quickly, in addition to leads being noted on the lead tracker. **Hourly when manager not in the office or in meetings.Send emails on behalf of the manager upon request.Additional job responsibilities:30/60/90 calls on closed loans (will be trained).Plans, coordinates, schedules, invites and confirms events.Assist with client gifts, birthday program, things of gratitude.Assist with planning, invites and confirmations with lunch and learns (as needed).Assist with marketing materials.Assist with any additional task upon request. (examples: invitation completion, completing forms, setting up new spread sheets, preparing prospecting tasks, checklist and or forms, making calls for various reasons upon request).Other duties as assigned.** As needed are items the Branch Marketing Assistant will not do on a regular basis, however, may need to assist and/or complete at times.High school diploma or equivalent required, college degree preferred;Must be a self-starter;Superb communication and phone skills;Excellent customer service skills;Must be well-organized;Ability to learn various computer software programs;Ability to multitask multiple projects at once;Basic knowledge of Microsoft Office;Attention to detail;Must have knowledge of secretarial, office administrative procedures, and knowledge of use and operation of standard office equipment, at a level generally acquired through 2+ years related experience.Work Environment/Physical Demands: Will have to spend long hours sitting and using office equipment and computers, which can cause muscle strain.***AnnieMac Home Mortgage is an Equal Opportunity Employer and Participates in E-Verify***