Branch/Divisional Marketing Assistant

American Neighborhood Mortgage Acceptance Company; Rapid City (SD); On-site; USD 16,000 - 34,000; Part time

Job summary

AnnieMac Home Mortgage is seeking a Part-Time Branch Marketing Assistant at 6210 Rapid City, Rapid City, SD 57702. You will support the Branch Manager by handling referral partner follow-ups, event planning, social media, database upkeep, and client appreciation activities.

Responsibilities include emailing staff, coordinating CRM tasks, and assisting with marketing materials. Requires a high school diploma, strong communication, and multitasking abilities; hours vary between part-time and

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Must be a self-starter with superb communication and phone skills.
• Excellent customer service, well-organized and detail oriented.
• Ability to learn various software programs and multitask multiple projects.

Responsibilities

• Place calls to Referral Partners and follow up regularly.
• Plan events, coordinate logistics and manage social media posts with supervisor approval.
• Manage databases and set up appointments using CRM.
• Communicate with clients after closings and assist with gratitude programs.
• Send weekly emails and forward leads promptly; support marketing materials.

Skills

Self-starter

Communication

Phone skills

Customer service

Organized

Multitasking

Attention to detail

Education

High School diploma

Tools

Microsoft Office

Job description

Part-Time Branch Marketing Assistant – Location: 6210 Rapid City, Rapid City, SD 57702 – Full-Time/Part-Time

Job Details: Job Location: 6210 Rapid City - Rapid City, SD 57702, Position Type: Full-Time/Part-Time, Education Level: High School, Salary Range: $11.85 - $25.00 Hourly, Job Category: Finance, AnnieMac Home Mortgage is looking to hire a Part-Time Branch Marketing Assistant to assist and remove any activities or distractions possible to allow the manager time to focus on prospecting generating duties. Candidates should have experience directly or indirectly related to the Mortgage Industry. Under the direct supervision of the Branch Manager, the job responsibilities of the Branch Marketing Assistant position include, but are not limited, to the following:

Referral Partner Relationships

• Place calls to Referral Partners and follow up on a regular basis.

Marketing Responsibilities

• Event planning and coordination.
• Social Media Management. Obtain approval from VP of Marketing for social media posts and updates.
• Database management.
• Set up appointments.
• Work with CRM software.

Client Appreciation

• Call client the day after the closing to once again thank them. Ask client if they need an additional phone appointment to review any questions regarding their mortgage, as well as share how much we appreciate future referrals.
• Send Thank You cards to clients after closing.

Emails

• Send blast weekly emails to sales staff and referral partners as instructed (Includes emailing realtors the program of the week).
• Forward lead generating emails to the appropriate person on the team to allow them to be handled quickly, in addition to leads being noted on the lead tracker. Hourly when manager not in the office or in meetings.
• Send emails on behalf of the manager upon request.

Additional job responsibilities

• 30/60/90 calls on closed loans (will be trained).
• Plans, coordinates, schedules, invites and confirms events.
• Assist with client gifts, birthday program, things of gratitude.
• Assist with planning, invites and confirmations with lunch and learns (as needed).
• Assist with marketing materials.
• Assist with any additional task upon request. (examples: invitation completion, completing forms, setting up new spread sheets, preparing prospecting tasks, checklist and or forms, making calls for various reasons upon request).
• Other duties as assigned.

As needed are items the Branch Marketing Assistant will not do on a regular basis, however, may need to assist and/or complete at times.

Qualifications

• High school diploma or equivalent required, college degree preferred;
• Must be a self-starter;
• Superb communication and phone skills;
• Excellent customer service skills;
• Must be well-organized;
• Ability to learn various computer software programs;
• Ability to multitask multiple projects at once;
• Basic knowledge of Microsoft Office;
• Attention to detail;
• Must have knowledge of secretarial, office administrative procedures, and knowledge of use and operation of standard office equipment, at a level generally acquired through 2+ years related experience.

Work Environment/Physical Demands

Will have to spend long hours sitting and using office equipment and computers, which can cause muscle strain.

AnnieMac Home Mortgage is an Equal Opportunity Employer and Participates in E-Verify.