Branch Customer Service & Sales Associate

Aaa-the-Auto-Club-Grou; Cary (NC); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

AAA membership with roadside assist.

Adoption assistance

Job summary

AAA The Auto Club Group is seeking a Branch Customer Service Representative in Cary, NC. This in-office role involves greeting members, promoting membership and travel products, handling inquiries, and processing payments.

You will support branch operations and contribute to customer satisfaction and sales goals. The position requires a High School Diploma, strong customer service experience, and comfort with Microsoft Office.

Qualifications

• Experience in a customer-focused environment delivering timely, helpful solutions.
• Proficient with Microsoft Office applications and comfortable learning workplace technology.
• Able to multitask and prioritize to meet office and customer service goals.

Responsibilities

• Greet, service, and support members by promoting and selling membership and travel products.
• Generate leads and promotions for insurance and travel products.
• Respond to member inquiries and resolve complaints; escalate to senior staff when needed.
• Process payments for policies and products while balancing cash drawer.
• Provide administrative support to travel and insurance staff and assist branch goals.

Skills

Customer service

MS Office

Organization

Education

High School Diploma or equivalent

Job description

AAA The Auto Club Group is seeking a Branch Customer Service Representative in Cary, NC. This in-office role involves greeting members, promoting membership and travel products, handling inquiries, and processing payments.

You will support branch operations and contribute to customer satisfaction and sales goals. The position requires a High School Diploma, strong customer service experience, and comfort with Microsoft Office.