Branch Coordinator — Weekly Pay & Growth Path

1-800 Hansons LLC; Wyoming (MI); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Weekly pay via direct deposit

Health benefits after 30 days

401(k) with company match

Holiday pay after 30 days

Paid Time Off with unlimited rollover

Tools, training, and resources

Advancement opportunities

Employee-led committees

Supportive team environment

Job summary

1-800 Hansons LLC in Grand Rapids, MI is seeking a Branch Coordinator to support project execution, customer communication, scheduling, and branch operations. This role suits someone who thrives in a fast-paced environment and delivers outstanding customer experiences from start to finish.

Competitive hourly pay and benefits offered. The coordinator will act as the primary customer contact, schedule installations, manage documentation, and assist with branch operations under the Branch General

Qualifications

• High school diploma or GED required.
• At least 1 year in administrative, office, customer service or coordination roles.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office (Word/Excel).
• Able to work independently and manage multiple priorities.

Responsibilities

• Serve as the primary point of contact for customers throughout the project lifecycle.
• Conduct welcome calls and establish clear project expectations.
• Provide installation-day communication and support.
• Coordinate with customers, installation partners and internal teams to keep projects on schedule.
• Resolve customer concerns and escalate issues as needed.
• Schedule and reschedule installation appointments and manage the calendar.
• Confirm dates, readiness, deliveries, and project logistics.
• Process payments and ensure proper project documentation and closeout.

Skills

Administrative experience

Organizational skills

Communication skills

Microsoft Office

Independent work

Education

High school diploma or GED

Tools

CRM software

Project management software

Job description

1-800 Hansons LLC in Grand Rapids, MI is seeking a Branch Coordinator to support project execution, customer communication, scheduling, and branch operations. This role suits someone who thrives in a fast-paced environment and delivers outstanding customer experiences from start to finish.

Competitive hourly pay and benefits offered. The coordinator will act as the primary customer contact, schedule installations, manage documentation, and assist with branch operations under the Branch General