Branch Concierge & Digital Banking Advocate

Capital One; Shreveport (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Day 1 coverage for Medical, Dental, Vision and Prescriptions

Flexible Spending Accounts

Life and Disability Insurance

Paid Time Off

Education Assistance and 401(k) matching up to 7.5%

Paid Parental Leave

Mental Health support

Back‑up Child or Elder Care

Job summary

Capital One in Shreveport is looking for a Full Time Branch Ambassador to join their team. In this customer-centric role, you will execute cash transactions, educate clients about digital banking, and ensure a welcoming environment.

The ideal candidate will have retail or customer service experience, a detail-oriented mindset, and a passion for technology. This position includes excellent benefits such as medical coverage, flexible spending accounts, and education assistance.

Qualifications

• Minimum 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Execute high-volume cash transactions with accuracy.
• Educate clients on mobile banking and digital tools.
• Help clients pair goals with banking solutions.
• Provide exceptional customer service in a high-volume environment.

Skills

Hospitality Heart

Tech Fluency

Precision and Detail

Adaptability

Curiosity

Education

High School Diploma, GED, or Equivalent Certification

Associate’s degree (preferred)

Tools

G-Suite

Job description

Capital One in Shreveport is looking for a Full Time Branch Ambassador to join their team. In this customer-centric role, you will execute cash transactions, educate clients about digital banking, and ensure a welcoming environment.

The ideal candidate will have retail or customer service experience, a detail-oriented mindset, and a passion for technology. This position includes excellent benefits such as medical coverage, flexible spending accounts, and education assistance.