Branch & Business Center Leader - Elevate Customer Experience

PNC; Denver (CO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits including medical, dental, vision

401(k) with company match

Paid time off and holidays

Job summary

A leading financial institution in Denver, CO is seeking a Business Center Assistant Manager to oversee branch operations and manage a high-performing team. The role emphasizes compliance, customer service, and staff development. Ideal candidates will have 3+ years of banking experience and strong decision-making skills, contributing to an inclusive workplace. Join us in delivering the best experience for our customers.

Qualifications

• Typically 3+ years of related experience.
• Roles may not require a university/college degree but require relevant experience.

Responsibilities

• Responsible for the operational soundness of the branch and team.
• Manages, coaches and executes a proactive client experience.
• Fosters a positive working environment that facilitates exceptional service.
• Drives the employee engagement experience.

Skills

Branch Banking Services

Decision Making and Critical Thinking

Effective Communications

Sales Management

Education

Associates or equivalent level of experience

Job description

A leading financial institution in Denver, CO is seeking a Business Center Assistant Manager to oversee branch operations and manage a high-performing team. The role emphasizes compliance, customer service, and staff development. Ideal candidates will have 3+ years of banking experience and strong decision-making skills, contributing to an inclusive workplace. Join us in delivering the best experience for our customers.