Branch Banking Supervisor: Lead Service & Growth

First Bank Trust; Princeton (MN); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Accounts

401(k)/ESOP

Paid Time Off

Flexible Work Arrangements

Paid Parental Leave

Student Loan Repayment Assistance

Job summary

First Bank & Trust is seeking a Branch Leader to guide a customer-focused team and drive branch performance in Minnesota. You will oversee daily teller operations, mentor staff, and ensure quality service while growing profitable client relationships within the bank’s culture.

The role emphasizes leadership, collaboration, and adherence to policies, with a focus on delivering an exceptional client experience across all branch activities.

Qualifications

• This person should have proven leadership skills that demonstrate assertiveness, integrity, empathy, agility, creativity, decisiveness, self-awareness.
• This person must possess strong written and verbal communication skills, be an active listener, and a knowledgeable facilitator.
• This person should be a solutions-driven problem solver who is able to provide sound advice to staff, clients and colleagues.

Responsibilities

• Lead the team and develop an atmosphere of teamwork, open communication and unity.
• Manage daily branch teller line operations to ensure professionalism, consistency, and efficiency.
• Monitor teller line-related procedures, conduct quarterly reviews, and ensure audit readiness.
• Foster a positive environment that supports staff growth and engagement.
• Provide superior service and build profitable client relationships.
• Develop and grow relationships that benefit the bank while mitigating risk.
• Anticipate client needs and advise on beneficial solutions.
• Educate clients on the bank's products and processes.

Skills

Leadership

Communication

Customer service

Staff development

Education

Bachelor's degree

Job description

First Bank & Trust is seeking a Branch Leader to guide a customer-focused team and drive branch performance in Minnesota. You will oversee daily teller operations, mentor staff, and ensure quality service while growing profitable client relationships within the bank’s culture.

The role emphasizes leadership, collaboration, and adherence to policies, with a focus on delivering an exceptional client experience across all branch activities.