Branch Banking Service & Sales Associate

First Citizens Bank; Chandler (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative to join our branch team in Chandler, AZ. You will process transactions, handle customer service requests, and promote bank capabilities by educating customers and referring sales opportunities to the right partner.

The successful candidate demonstrates strong communication, empathy, and teamwork, with experience in high-volume cash handling and a professional demeanor. Prior banking experience is preferred.

Qualifications

• HS diploma or GED required.
• 6 months customer service experience required.
• 1+ years of banking experience and high-volume cash handling preferred.

Responsibilities

• Service Standards: Foster partnerships, uncover sales/referral opportunities, listen and ask questions to address needs and enhance activities.
• Operations & Administration: Follow regulations and bank policies, manage risk, complete trainings, and maintain operational efficiency.

Skills

Communication

Customer service

Sales

Adaptability

Teamwork

Flexibility

Education

High School diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative to join our branch team in Chandler, AZ. You will process transactions, handle customer service requests, and promote bank capabilities by educating customers and referring sales opportunities to the right partner.

The successful candidate demonstrates strong communication, empathy, and teamwork, with experience in high-volume cash handling and a professional demeanor. Prior banking experience is preferred.