Proactive Branch Banker & Customer Growth Advocate

PNC; Cary (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Life insurance

Disability insurance

401(k) with match

Pension and stock purchase

Educational assistance

Wellness program

Paid holidays

Job summary

PNC is seeking a Branch Banker at the Preston Corners Branch in Cary, NC. This in-office role focuses on growing the branch customer base, delivering exceptional service, and recommending PNC solutions to meet customers’ financial needs.

You will engage with customers to drive loyalty, partner with ecosystem relationships, and guide clients through digital tools while maintaining strong risk controls and compliance.

Qualifications

• Associates or equivalent degree typically required with 3+ years of related experience.
• Experience in retail banking preferred but not required.
• Ability to identify opportunities and provide customer solutions.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive sales conversations with a defined process including outbound calls and lobby engagement.
• Educate customers on PNC products and digital tools to manage financial transactions.
• Mitigate customer problems and maintain risk controls in daily branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Branch Banker at the Preston Corners Branch in Cary, NC. This in-office role focuses on growing the branch customer base, delivering exceptional service, and recommending PNC solutions to meet customers’ financial needs.

You will engage with customers to drive loyalty, partner with ecosystem relationships, and guide clients through digital tools while maintaining strong risk controls and compliance.