Branch Banking Leader: Growth, Service & Digital Adoption

Park National Bank; Zanesville (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Park National Bank is seeking a Branch Manager in Ohio to lead daily branch operations, drive deposit and lending activities, and mentor staff to deliver Park Promises. The role emphasizes customer relations, risk/compliance adherence, and active participation in community events. Weekend availability and full-time commitment are expected.

You will oversee digital product adoption, referrals across lines of business, and collaboration with leadership to promote the bank in the market area.

Qualifications

• High School Diploma or Equivalent required.
• 2 - 4 years of experience in banking field required.
• Associates or Bachelor's Degree in Business, or other business-related field of study.
• Minimum 1 year of supervisory experience preferred.

Responsibilities

• Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.
• Ensure established branch policies and procedures are followed in accordance with Bank guidelines.
• Execute retail banking initiatives and strategies through consultative relationship management.
• Act as advocate of digital product adoption for customers and internal support for branch associates.
• Responsible for Deposit Account origination and maintenance, including but not limited to Retail Deposit Accounts, Digital Products and Services, small business deposit accounts.
• Mine customer relationships for consumer lending opportunities, be familiar with and promote lending products, and originate Consumer Loans.
• Responsible to make product referrals to other Lines of Business and subject matter experts. Be an active member in a team of associates serving the customer.
• Actively work with branch manager and leadership to promote the bank within the market area.
• Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks.
• Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
• Deliver a consistent, high level of service within our Serving More standards
• Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on–the-job training, develop associates’ skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff
• Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on–the-job training, develop associates’ skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff
• Must be available for periodic community-based or networking events on evenings or weekends as needed
• Other duties as assigned

Skills

Interpersonal/Customer Service Skills

Written and Verbal Communication

Ability to understand and follow

Adaptable to change

Basic Computer Skills

Ability to influence others

Organizational Skills/Detail Oriented

Able to Multi-Task or Juggle Priorites

Leadership/Management Skills

Ability to build collaborative Rel

Ability to develop or mentor others

Ability to work as part of a team

Analytical Thinking

Problem/Situation Analysis

Ability to work Independently

Education

High School Diploma or Equivalent

Associates or Bachelor's Degree in Business or related field

Job description

Park National Bank is seeking a Branch Manager in Ohio to lead daily branch operations, drive deposit and lending activities, and mentor staff to deliver Park Promises. The role emphasizes customer relations, risk/compliance adherence, and active participation in community events. Weekend availability and full-time commitment are expected.

You will oversee digital product adoption, referrals across lines of business, and collaboration with leadership to promote the bank in the market area.