Branch Banking Leader: Growth & Client Experience Coach

Flagstar Bank; Michigan; On-site; USD 59,085 - 99,485; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

Job summary

Flagstar Bank is seeking a Branch Banking Leader to coach a high-performing branch team in Oxford, MI, driving sales, client relationships, and operational excellence. The role emphasizes teaching, training, and modeling sales behaviors while ensuring a strong client experience.

You will lead talent management, develop staff, and align branch initiatives with enterprise goals, contributing to deposits, loans, and non-interest income growth.

Qualifications

• Minimum 6+ years of overall branch sales experience.
• Two or more years in a leadership role.
• Preferred Undergraduate Degree (4 years or equivalent).

Responsibilities

• Business Performance: Drive market growth of primary client relationships and achieve growth targets in deposits, loans, and non-interest income.
• Sales Leadership and Coaching: Train and coach branch teams on sales initiatives and mission alignment to meet targets.
• Client Experience: Deliver exceptional client engagement and education to enhance client satisfaction and experiences.
• Risk Management: Promote disciplined risk management and ensure compliance with bank policies and regulations.

Skills

Sales leadership

Coaching

Relationship building

Strategic thinking

Education

High School Diploma or equivalent

Bachelor's degree preferred

Job description

Flagstar Bank is seeking a Branch Banking Leader to coach a high-performing branch team in Oxford, MI, driving sales, client relationships, and operational excellence. The role emphasizes teaching, training, and modeling sales behaviors while ensuring a strong client experience.

You will lead talent management, develop staff, and align branch initiatives with enterprise goals, contributing to deposits, loans, and non-interest income growth.