Branch Banking Leader: Grow Revenue & Client Experience

flagstar

Van Wert (OH)

On-site

USD 59,000 - 99,000

Full time

14 days+
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Job summary

Flagstar Bank is seeking a Branch Banking Leader in Van Wert, OH to coach a high performing branch team and drive sales while maintaining operational excellence. The role emphasizes coaching for revenue growth, client engagement, and adherence to bank policies.

You will lead talent development, ensure regulatory compliance, and partner with leadership to meet performance targets while delivering exceptional service to clients in a dynamic community banking environment.

Qualifications

  • Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
  • Minimum experience required: 6+ Years of overall branch sales experience
  • Two ( 2)+ years in a leadership role.
  • Education level preferred: Undergraduate Degree (4 years or equivalent).

Responsibilities

  • Business Performance : Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income). Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative. Uses independent judgement and discretion to make sound financial decisions.
  • Sales Leadership and Coaching : Create and execute business development, actively support execution of partner produced sales and branch initiatives. Provide training/development/coaching to branch teams on mission and how to effectively engage to deliver on targets. Foster the right environment for branch teams and clients. Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
  • Client Experience : Deliver client engagement and education --using the tools and systems available. Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose. Analyzes and resolves problems pertaining to branch operations and client satisfaction.
  • Risk Management : Foster a culture of disciplined risk management helping teams identify and mitigate reputational, regulatory, employee and client risks. Ensure team awareness, understanding and adherence to all applicable bank policies and regulations. Meet operational excellence standards.
  • Uses independent judgement and discretion to make decisions.
  • May be responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
  • Performs special projects, and additional duties and responsibilities as required.
  • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance training. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Skills

Leadership
Sales coaching
Client experience
Risk management
Regulatory compliance
Stakeholder relationships

Education

High School Diploma or GED
Undergraduate Degree preferred

Job description

Flagstar Bank is seeking a Branch Banking Leader in Van Wert, OH to coach a high performing branch team and drive sales while maintaining operational excellence. The role emphasizes coaching for revenue growth, client engagement, and adherence to bank policies.

You will lead talent development, ensure regulatory compliance, and partner with leadership to meet performance targets while delivering exceptional service to clients in a dynamic community banking environment.

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