Branch Banking Leader: Grow People & Customer Experience

CEN; Knoxville (TN); On-site; USD 55,000 - 85,000; Full time

Job summary

MCB in Knoxville is seeking a Branch Manager to supervise daily operations, serve customers, and uphold bank policies. You will oversee staff, ensure efficient service, and maintain branch facilities.

Responsibilities include opening and maintaining accounts, managing cash and security, promoting bank products, and driving deposits and loans growth while ensuring regulatory compliance and quality service.

Qualifications

• High school diploma or equivalent with banking training.
• Experience in banking operations or supervision is preferred.
• Ability to supervise staff and manage branch operations in a compliant manner.

Responsibilities

• Exercise daily supervision over staff and personnel administration.
• Assist customers with problems and transactions; resolve complex issues.
• Set goals, monitor plans, and ensure deadlines are met.

Skills

Team leadership

Customer service

Regulatory compliance

Staff training

Operations management

Sales cross-sell

Microsoft Office

Education

High school diploma

Banking training

Tools

MS Office

Job description

MCB in Knoxville is seeking a Branch Manager to supervise daily operations, serve customers, and uphold bank policies. You will oversee staff, ensure efficient service, and maintain branch facilities.

Responsibilities include opening and maintaining accounts, managing cash and security, promoting bank products, and driving deposits and loans growth while ensuring regulatory compliance and quality service.