Branch Banking Client Consultant I — Service & Growth

Flagstar; Michigan; On-site; USD 23,000 - 32,000; Full time

Job summary

Flagstar Bank in Dearborn Heights, MI is seeking a Branch Banking Client Consultant I to deliver frontline service, assist with teller functions, and support sales initiatives. You will engage with clients to understand needs and connect them with appropriate solutions.

Responsibilities include handling transactions accurately, maintaining risk and regulatory compliance, and strengthening client relationships through friendly, knowledgeable service in a fast-paced branch environment.

Qualifications

• High school diploma or equivalent.
• Less than 2 years of customer service experience.
• Experience in financial services preferred.

Responsibilities

• Sales-oriented: support branch growth and client introductions.
• Provide frontline client service and accurate teller support.
• Adhere to bank policies, procedures, and regulatory requirements.

Skills

Customer service

Sales experience

Communication

Problem solving

Education

High School Diploma or GED

Job description

Flagstar Bank in Dearborn Heights, MI is seeking a Branch Banking Client Consultant I to deliver frontline service, assist with teller functions, and support sales initiatives. You will engage with clients to understand needs and connect them with appropriate solutions.

Responsibilities include handling transactions accurately, maintaining risk and regulatory compliance, and strengthening client relationships through friendly, knowledgeable service in a fast-paced branch environment.