Branch Banking Client Advisor I

Flagstar; Milford Charter Township (MI); On-site; USD 48,712,000 - 64,615,000; Full time

Job summary

Flagstar Bank in Milford, MI is seeking a Branch Banking Client Consultant I to deliver front-line client service and perform teller transactions. You will help clients achieve their financial goals in a friendly, accurate manner.

This role balances transaction accuracy with risk compliance while supporting branch growth through client introductions and education. Collaborative teamwork is essential for a positive, trusted branch experience.

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: Less than 2 years of customer service and sales experience.
• Preferred Qualifications: Experience in Financial Services Industry.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in financial performance (all Teller related functions) and primary client acquisition.
• Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner.
• Risk Management: Deliver timely and accurate daily financial transactions; understanding and adhering to bank policies and regulations.
• ADDITIONAL ACCOUNTABILITIES: Performs special projects and additional duties as required.
• Comply with regulatory training; maintain compliance with applicable laws and regulations.

Skills

Action-oriented

Business Acumen

Approachability

Problem Solving

Priority Management

Relationship Building

Client Relations

Team Collaboration

Education

High School / GED / HiSET / TASC

Job description

Flagstar Bank in Milford, MI is seeking a Branch Banking Client Consultant I to deliver front-line client service and perform teller transactions. You will help clients achieve their financial goals in a friendly, accurate manner.

This role balances transaction accuracy with risk compliance while supporting branch growth through client introductions and education. Collaborative teamwork is essential for a positive, trusted branch experience.