Branch Banking Advisor — Customer Solutions

Hawaii Restaurant Card; Hilo (HI); On-site; USD 28,929 - 30,996; Full time

Job summary

Hawaii Restaurant Card is seeking a Branch Service Specialist for Big Island Branches to support customers with their banking transactions. This role involves processing deposits, withdrawals, and resolving customer inquiries. Ideal candidates will excel in communication and problem-solving, contributing to the bank's goals while adhering to compliance regulations. Extensive training will be provided to empower success in this customer-focused position. The salary range for this role is $21.00 to $22.50 hourly.

Qualifications

• Proven ability to connect with customers and build trusting relationships.
• Excellent verbal and interpersonal communication skills.
• Excellent organizational skills and attention to detail.
• Demonstrated ability to problem solve, be resourceful and work effectively under pressure.

Responsibilities

• Provide account services to customers, such as processing deposits and withdrawals.
• Identify customer needs, answer inquiries, and resolve issues.
• Comply with applicable banking laws and regulations.
• Provide personalized education in digital banking solutions.

Skills

Customer relationship building

Verbal communication skills

Organizational skills

Problem-solving

Job description

Hawaii Restaurant Card is seeking a Branch Service Specialist for Big Island Branches to support customers with their banking transactions. This role involves processing deposits, withdrawals, and resolving customer inquiries. Ideal candidates will excel in communication and problem-solving, contributing to the bank's goals while adhering to compliance regulations. Extensive training will be provided to empower success in this customer-focused position. The salary range for this role is $21.00 to $22.50 hourly.