Branch Banker: Elevate Customer Experience & Banking

M&T Bank Corporation

Fairfield (CT)

On-site

USD 31,000 - 52,000

Full time

4 days ago

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Job summary

M&T Bank Corporation in Fairfield, CT is seeking a branch Teller to deliver exceptional service while meeting customers’ banking needs. You will handle daily transactions, promote digital tools and follow the bank’s sales process to support customer relationships.

This role emphasizes empathy, strong communication, and the ability to work under time pressure in a team. Familiarity with AML/BSA/KYC processes and adherence to risk controls are expected as part of delivering a differentiated

Qualifications

High school diploma or equivalent (GED) required.
Strong verbal and interpersonal skills.
Ability to engage with diverse customers (consumer to small business).
Excellent time management and organizational abilities.
Proficiency with internet-based tools and banking software.

Responsibilities

Educate customers and explain features and benefits of Consumer and Business Banking solutions.
Engage customers and promote digital capabilities in transactions and interactions.
Explain high-level criteria used to decision loan applications.
Complete servicing-related responsibilities for Consumer and Business Banking relationships.
Follow sales processes and provide customer-focused guidance.
Identify opportunities to solve additional banking needs and refer to partners.