Assistant Branch Manager – Financial Services & Growth

Teachers Federal Credit Union; Hauppauge (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Quarterly incentive program

Paid time off

401(k) contribution

Dental & Vision premium

Tuition reimbursement

Credit card loan discounts

Job summary

Teachers Federal Credit Union seeks an Assistant Manager to support the branch manager in daily retail operations, develop member relationships, promote products and services, and ensure efficient branch performance.

Based in Hauppauge, NY, the role requires strong customer service, leadership and cash handling; notary commission within six months; bilingual Spanish preferred. We offer incentives, PTO, and opportunities for professional growth.

Qualifications

• High School Diploma required.
• Minimum of three years branch banking experience required as an individual contributor.
• Microsoft Word and Excel skills required.
• Commissioned notary or can successfully obtain a notary commission in the state where you work within six months of starting in the role required.
• Spanish language skills preferred.

Responsibilities

• Performs routine branch opening, closing, member service, and other operational tasks and activities.
• Assumes responsibility for the supervision of the branch office during the manager’s absence.
• Coach staff to cross-sell and track achievement against sales goals, and provide training on sales techniques.
• Helps branch manager in achieving financial, operational, and customer satisfaction goals for the branch.
• Resolves member or operational issues.
• Coordinates with other Credit Union teams to promote products and represents the Credit Union during community events.
• Supports portfolio growth by helping to identify opportunities to deepen relationships and increase member acquisition.
• Ensures members receive optimal service and monitor/adheres to operational controls.
• Utilizes various systems to access financial, and production reports to assess branch performance and to make business decisions to promote profitability as well as the achievement of goals.
• Ensures compliance with Teachers policies and procedures.
• Perform all duties inherent in the role of a supervisor.
• Perform other duties as needed upon request by immediate supervisor

Skills

Microsoft Word

Microsoft Excel

Spanish language skills

Education

High School Diploma

Job description

Teachers Federal Credit Union seeks an Assistant Manager to support the branch manager in daily retail operations, develop member relationships, promote products and services, and ensure efficient branch performance.

Based in Hauppauge, NY, the role requires strong customer service, leadership and cash handling; notary commission within six months; bilingual Spanish preferred. We offer incentives, PTO, and opportunities for professional growth.