Branch Ambassador

Jobtailor; Mattituck (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Jobtailor in New York area is seeking a frontline associate to handle high-volume cash transactions and educate customers on digital banking tools. You will greet customers and deliver hospitality-focused service while balancing efficiency with community-focused experiences.

Ideal candidates have 1+ year in retail or customer service, cash handling experience, and flexibility for nights/weekends. Training provided; strong communication and ability to work in the United States without sponsorship

Qualifications

• 1+ year of Retail, Sales, or Customer Service experience
• At least 6 months of cash handling experience
• Available to work a flexible schedule, including nights and weekends
• Ability to attend all required training sessions
• Lifting up to 25 pounds and moving/standing for extended periods of time
• Regular and consistent attendance
• Applicant must be able to work in the United States without sponsorship

Responsibilities

• Execute high-volume cash transactions including deposits, withdrawals, and negotiable instrument processing
• Educate clients on mobile banking, remote deposit capture, and contactless payments
• Greet customers and provide hospitality-focused service throughout the branch
• Balance high-volume operations with a community-focused customer experience
• Support surrounding branches within a 50-mile radius as needed
• Occasionally assist other locations in the broader region
• Adapt to schedule adjustments and attend required training

Skills

Customer Hospitality

Adaptability

Team Support

Education

High School Diploma

GED

Equivalent Certification

Tools

G-Suite

Cash Transactions

Negotiable Instrument Processing

Mobile Banking Education

Remote Deposit Capture

Contactless Payments

Job description

Execute high-volume cash transactions, including deposits, withdrawals, and complex negotiable instrument processing
Maintain compliance with security, audit, BSA/AML, and federal regulatory standards
Educate clients on mobile banking, remote deposit capture, and contactless payments
Identify client personal or business needs and recommend appropriate digital tools or banking solutions
Greet customers and provide hospitality-focused service throughout the branch
Balance high-volume operations with a community-focused customer experience
Support surrounding branches within a 50-mile radius as needed
Occasionally assist other locations in the broader region
Adapt to business-driven schedule adjustments and attend required training

Requirements

• High School Diploma, GED, or Equivalent Certification
• At least 1 year of Retail, Sales, or Customer Service experience
• At least 6 months of cash handling experience
• Available to work a flexible schedule, including nights and weekends
• Ability to attend all required training sessions
• Lifting up to 25 pounds and moving/standing for extended periods of time
• Regular and consistent attendance
• Associate’s degree (preferred)
• 2+ years of Retail or Customer-facing experience (preferred)
• Proficient in G-Suite (preferred)
• Strong written and oral communication skills (preferred)
• Applicants must be able to work in the United States without new employment authorization sponsorship

Core Competencies

Demonstrates expertise in executing high-volume cash transactions while maintaining compliance with regulatory standards. Proficient in educating clients on digital banking solutions and providing exceptional customer service in a retail environment.

Highest-signal resume keywords

• Cash Handling Experience
• Retail Customer Service
• BSA/AML Compliance
• G-Suite Proficiency
• Strong Communication Skills

ATS Optimization Keywords

Hard Skills

• Cash Transactions
• Negotiable Instrument Processing
• Mobile Banking Education
• Remote Deposit Capture
• Contactless Payments

Soft Skills

• Customer Hospitality
• Adaptability
• Team Support

Certifications & Qualifications

• High School Diploma
• GED
• Equivalent Certification

Industry Keywords

• Retail Banking
• Federal Regulatory Standards
• Audit Compliance
• Customer Experience
• Flexible Schedule