Branch Operations & Sales Support Specialist

Dobbs Equipment, LLC; Town of Florida (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Dobbs Equipment is seeking a Branch Administrator to perform a full range of administrative and sales support duties at a Dobbs Equipment dealership location. This in-office, non-exempt role supports parts, sales, and service teams while ensuring an organized and professional branch environment.

You will handle payroll entries, invoicing, vendor coordination, and customer communications, and you will assist territory managers with account follow-ups.

Qualifications

• Two-year college degree or related heavy equipment sales experience.
• Strong organization and communication skills.
• Proficiency in MS Office, especially Excel and Outlook.
• Valid driver's license with clean driving record.
• Ability to work independently and self-motivate.
• Effective interpersonal and problem-solving skills.
• Bilingual a plus.

Responsibilities

• Enter payroll hours for service team and process weekly payroll.
• Provide administrative support to all branch departments.
• Handle incoming/outgoing calls and email correspondence.
• Assist walk-in customers with rentals/demos/sales.
• Coordinate vendor services for branch.
• Manage cash deposits and petty cash.
• Create customer invoices and proforma invoices.
• Work with HQ to open customers and Power Plan accounts.

Skills

Payroll processing

Customer service

Administrative support

MS Excel

Office software

Education

Two-year college degree

Tools

ADP payroll

DIT (Dealer Inventory Tracking)

Power Plan

DHQ system

Job description

Dobbs Equipment is seeking a Branch Administrator to perform a full range of administrative and sales support duties at a Dobbs Equipment dealership location. This in-office, non-exempt role supports parts, sales, and service teams while ensuring an organized and professional branch environment.

You will handle payroll entries, invoicing, vendor coordination, and customer communications, and you will assist territory managers with account follow-ups.