Branch Admin & Operations Specialist

Juniper; Kissimmee (FL); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Health/dental/vision insurance

401K

PTO plans

Job summary

Juniper, a full-service landscape design, build, and management company serving the Southeast, seeks a Branch Administrator - Maintenance in Kissimmee, FL. You will support day-to-day operations, handle non-contract service opportunities, and partner with Shared Services on contract actions.

You will recruit, onboard, and coach staff; manage month-end closes; oversee billing, job costing, and PO processes; and maintain accurate property and customer records to ensure smooth operations for

Responsibilities

• The Branch Administrator - Maintenance works closely with the Branch Manager to execute the administrative functions that support day-to-day operations for assigned branch(es).
• This position owns ancillary (non-contract) service support from opportunity creation through billing, supports the branch's financial and administrative processes, and maintains accurate customer and property records, while partnering with Shared Services on all contract-related actions.
• He/she serves as the primary point of contact at the branch for corporate departments and is responsible for delivering the highest level of service to both internal and external customers.
• Support efforts in recruiting, hiring, and onboarding new employees, including recruiting events, screening applications, scheduling interviews, coordinating pre-employment screenings and completing I-9 verification.
• Process month-end close activities and generate financial and operational reports for management review and analysis.
• Support the scheduling and monitoring of work tickets, ensuring accurate job costing, including allocating and receiving purchase orders (POs), and completion of work tickets in the landscaping management system.
• Support in building and winning ancillary (non-contract) service opportunities from creation through billing, ensuring required documentation, approvals, and fields are complete before an opportunity converts.
• Process related change orders and billing accurately and timely, coordinating with the branch management and field crews to confirm scope, work completion, and job costing.
• Support the inventory process, including collecting physical count sheets from the field and entering counts accurately and timely into the tracking file provided by Accounting.
• Prepare and process credit memos in accordance with Company approval thresholds, ensuring required backup documentation is retained.
• Support accounts receivable efforts including collections follow-up, invoice inquiries, and dispute research; escalated unresolved items to corporate AR as needed.
• Maintain accurate property records and customer contact information in Company systems, recognizing that this data drives billing, routing, and reporting accuracy.
• Submit purchase order requisitions and assist in receiving in accordance with Company procurement procedures.
• Serve as the primary point of contact at the branch for requests from corporate department promptly and route requests outside the scope of the role to the appropriate party.

Job description

Juniper, a full-service landscape design, build, and management company serving the Southeast, seeks a Branch Administrator - Maintenance in Kissimmee, FL. You will support day-to-day operations, handle non-contract service opportunities, and partner with Shared Services on contract actions.

You will recruit, onboard, and coach staff; manage month-end closes; oversee billing, job costing, and PO processes; and maintain accurate property and customer records to ensure smooth operations for