Branch Admin

Juniper-Landscaping; Ocala (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

PTO

Job summary

The Branch Administrator - Maintenance at Juniper manages day-to-day administrative tasks for the Ocala branch, collaborating with the Branch Manager and Shared Services on contract actions, invoicing, and property records to ensure accurate billing and responsive service.

This role covers recruiting support, month-end close, work ticket monitoring, PO processing, inventory counts, credit memos, AR collections, and branch customer data maintenance, serving as the main contact for corporate

Responsibilities

• Assist in recruiting, hiring, and onboarding activities for branch staff.
• Process month-end close and generate financial and operational reports.
• Manage work tickets, costing, and PO processing in landscaping system.
• Develop and track ancillary service opportunities from creation to billing.
• Coordinate change orders and timely billing with branch teams.
• Support inventory processes and reconcile counts.
• Prepare credit memos and maintain backup documentation.
• Assist AR collections, invoice inquiries, and dispute research.
• Maintain accurate property records and customer contact data in systems.

Job description

Job Details

Job Location: Ocala, FL 33480

Job Category: Administrative

The Branch Administrator - Maintenance works closely with the Branch Manager to execute the administrative functions that support day-to-day operations for assigned branch(es). This position owns ancillary (non-contract) service support from opportunity creation through billing, supports the branch's financial and administrative processes, and maintains accurate customer and property records, while partnering with Shared Services on all contract-related actions. He/she serves as the primary point of contact at the branch for corporate departments and is responsible for delivering the highest level of service to both internal and external customers.

• Support efforts in recruiting, hiring, and onboarding new employees, including recruiting events, screening applications, scheduling interviews, coordinating pre-employment screenings and completing I-9 verification.
• Process month-end close activities and generate financial and operational reports for management review and analysis.
• Support the scheduling and monitoring of work tickets, ensuring accurate job costing, including allocating and receiving purchase orders (POs), and completion of work tickets in the landscaping management system.
• Support in building and winning ancillary (non-contract) service opportunities from creation through billing, ensuring required documentation, approvals, and fields are complete before an opportunity converts. Process related change orders and billing accurately and timely, coordinating with the branch management and field crews to confirm scope, work completion, and job costing.
• Support the inventory process, including collecting physical count sheets from the field and entering counts accurately and timely into the tracking file provided by Accounting.
• Prepare and process credit memos in accordance with Company approval thresholds, ensuring required backup documentation is retained.
• Support accounts receivable efforts including collections follow-up, invoice inquiries, and dispute research; escalate unresolved items to corporate AR as needed.
• Maintain accurate property records and customer contact information in Company systems, recognizing that this data drives billing, routing, and reporting accuracy.
• Submit purchase order requisitions and assist in receiving in accordance with Company procurement procedures.
• Serve as the primary point of contact at the branch for requests from corporate department promptly and route requests outside the scope of the role to the appropriate party.

About Us

Juniper is a full-service landscape design, build, and management company servicing the Southeast. Our family of companies proudly includes Juniper, Davis Landscape, Elegant, Shooter & Lindsey, and Rip's. We are recognized as award-winning leaders in our industry with over 30 locations and 2,000+ team members. At Juniper, the foundation of who we are, how we perform, and how we treat others is guided by our core values. We are committed to a culture that welcomes, grows, and celebrates people who share in our mission to design, build, and maintain the best landscaping in the industry.

We offer career growth opportunities and excellent benefits (health/dental/vision insurance, 401K, and PTO plans). Join our company, where we Welcome/Grow/Celebrate you at Juniper!