Branch Admin Assistant — Customer-Focus & Ops Support

Ultimate Staffing Services; Bellevue (WA); On-site; USD 34,000 - 39,000; Full time

Job summary

Ultimate Staffing Services in Bellevue, WA is seeking a Branch Administrative Assistant to support branch operations, including clerical tasks, customer service, and loan-document coordination. The role collaborates with escrow providers and IT helpdesk as needed to ensure smooth workflows.

The position is a 3-month W-2 contract with an hourly rate of $25–$28, requiring strong organizational, communication, and confidentiality skills for success in a fast-paced environment.

Qualifications

• High school diploma or equivalent with 4+ years admin experience.
• Experience in Mortgage lending or finance preferred.
• Type 60-70 wpm.
• Proficiency with MS Word, Excel and PowerPoint.
• Strong customer service and confidentiality.

Responsibilities

• Provide high level clerical support to branch staff and processors.
• Complete loan file audits and reconcile files.
• Print and mail disclosure documents.
• Coordinate with escrow companies for trailing items and document receipt.
• Monitor appraisal and credit report invoice discrepancies.
• Assist Branch Manager and Operations Manager as needed.
• Answer incoming calls with courteous service.
• Distribute mail and packages; log shipments.

Skills

Typing 60-70 wpm

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Customer service

Confidentiality

Communication

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Ultimate Staffing Services in Bellevue, WA is seeking a Branch Administrative Assistant to support branch operations, including clerical tasks, customer service, and loan-document coordination. The role collaborates with escrow providers and IT helpdesk as needed to ensure smooth workflows.

The position is a 3-month W-2 contract with an hourly rate of $25–$28, requiring strong organizational, communication, and confidentiality skills for success in a fast-paced environment.