Brady 911 Call Taker — Quick, Essential Public Safety

Regional 911 Intake Solutions; Brady (TX); Presencial; USD 32.000 - 52.000; Tempo integral

Benefícios oferecidos por esta vaga

Health insurance

Paid leave

Training and certification support

Resumo da vaga

Regional 911 Intake Solutions in Brady, TX is seeking 911 Call Takers to handle emergency and non-emergency lines. You will verify locations, collect caller information, and enter data into dispatch software, working with a professional team in a public-safety environment.

Successful candidates typically have a high school diploma, strong listening and typing skills, clear communication, and the ability to follow structured procedures. Training and certifications will be provided as required.

Qualificações

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate data-entry skills.
• Clear verbal communication and ability to follow structured procedures.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide instructions within training and certifications where appropriate.

Conhecimentos

Listening skills

Typing speed

Verbal communication

Following procedures

Customer service

Formação

High school diploma or equivalent

Descrição da vaga

Regional 911 Intake Solutions in Brady, TX is seeking 911 Call Takers to handle emergency and non-emergency lines. You will verify locations, collect caller information, and enter data into dispatch software, working with a professional team in a public-safety environment.

Successful candidates typically have a high school diploma, strong listening and typing skills, clear communication, and the ability to follow structured procedures. Training and certifications will be provided as required.