BPO Sales Executive

Emerge; City of Rochester (NY); On-site; USD 60,000 - 70,000; Full time

Job summary

Emerge Talent Solutions is seeking a results-driven Business Development Executive to expand our BPO solutions. The ideal candidate thrives in a consultative selling environment, opens new doors, and builds long-term client partnerships while navigating longer sales cycles.

This role requires a proactive hunter mindset, excellent communication, and the ability to match client needs with outsourced workforce solutions. Full-time, on-site in Rochester, NY available.

Qualifications

• 3+ years of B2B sales or business development experience.
• Experience in staffing, RPO, BPO, or workforce solutions is a plus.
• Proven track record of meeting or exceeding sales goals.
• Strong written and verbal communication and presentation skills.
• Skilled in prospecting, negotiation, and closing consultative deals.

Responsibilities

• Identify, prospect, and win new BPO and outsourced workforce solutions clients.
• Build and manage a sales pipeline through outbound calls, email, LinkedIn, networking, and referrals.
• Conduct discovery meetings to understand client hiring volume, workflows, and business challenges.
• Present tailored solutions such as RPO, managed services, and outsourced staffing and support teams.
• Prepare proposals, pricing models, and presentations, and lead contract negotiations.
• Partner with recruiting and delivery teams to ensure a smooth handoff and successful client onboarding.
• Grow existing accounts through regular check-ins, upselling, and cross-selling.
• Track activity, pipeline, and forecasts accurately in the CRM.
• Perform additional business development duties as needed.

Skills

B2B sales

Pipeline management

Negotiation

Prospecting

Stakeholder engagement

Education

Bachelor's degree or equivalent

Tools

Salesforce

HubSpot

Job description

Emerge Talent Solutions, a growing staffing and workforce solutions company, is seeking a driven, relationship-focused Business Development Executive to grow our Business Process Outsourcing (BPO) solutions. This role is ideal for a consultative seller who enjoys opening new doors, building long-term client partnerships, and closing complex deals.

This position requires strong communication skills, a proactive, hunter mindset, and the ability to understand client needs and match them with the right outsourced workforce solution. The ideal candidate is competitive, persistent, professional, and comfortable managing a longer sales cycle.

Key Responsibilities

• Identify, prospect, and win new BPO and outsourced workforce solutions clients
• Build and manage a sales pipeline through outbound calls, email, LinkedIn, networking, and referrals
• Conduct discovery meetings to understand client hiring volume, workflows, and business challenges
• Present tailored solutions such as RPO, managed services, and outsourced staffing and support teams
• Prepare proposals, pricing models, and presentations, and lead contract negotiations
• Partner with recruiting and delivery teams to ensure a smooth handoff and successful client onboarding
• Grow existing accounts through regular check-ins, upselling, and cross-selling
• Track activity, pipeline, and forecasts accurately in the CRM
• Perform additional business development duties as needed

Qualifications

• 3+ years of B2B sales or business development experience
• Staffing, RPO, BPO, or workforce solutions sales experience is a plus
• Proven track record of meeting or exceeding sales goals
• Strong written and verbal communication and presentation skills
• Skilled in prospecting, negotiation, and closing consultative deals
• Comfortable selling to HR, operations, and senior leadership
• Professional, personable, and resilient, with a positive attitude and a team-oriented approach
• Experience with a CRM (such as Salesforce, HubSpot, or similar) and the Microsoft Office Suite
• Bachelor's degree preferred, or equivalent experience

Work Environment

• Full-time role
• Collaborative team environment working closely with recruiting, account management, and leadership

Compensation

• Pay range is $60,000 to $70,000 per year, plus commission
• Must be authorized to work in the U.S. without sponsorship

Emerge seeks, in all of its operations, to employ individuals for available positions based on their qualifications, working knowledge, and competency. Emerge has a continuing commitment to ensure that fair and equal employment opportunities are extended to all qualified persons without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, predisposing genetic characteristics, familial status, marital status, domestic violence victim status, or any other protected characteristic or based on their relationship or association with members of a protected class. Emerge is committed to diversity in its most inclusive sense.