Business Development Executive - BPO

ITTConnect; New York (NY); On-site; USD 180,000 - 300,000; Full time

Benefits offered by this job

Flexible work

401(k) plan

Paid time off

Parental leave

Adoption assistance

Back-up care support

Mentoring & coaching

Job summary

Capgemini is seeking a high-visibility Business Development Executive for our North America TME sales team. You will own a portfolio delivering $20M+ in annual bookings, manage P&L, and act as trusted advisor to senior client stakeholders.

Based in a major US hub (New York, Dallas, Chicago or Atlanta), you will work in the office four days a week, lead pursuit teams, and collaborate across a global matrix organization to close large, complex, outcome-based deals.

Qualifications

• 15+ years selling complex, outcome-based BPO services.
• 7-8 years serving Tech/Telecom/Media sectors.
• Experience developing new sales opportunities and pricing for services.
• Senior Business Development/Account Executive managing $25–50M+ portfolios.
• Track record of achieving $15–$20M annual quotas.
• Experience selling consulting engagements of $500K–$5M.
• Excellent oral and written communication and presentation skills.
• Ability to travel and operate in a global, fast-paced environment.

Responsibilities

• Drive annual profitable revenue growth within your portfolio of accounts.
• Own bookings, revenue, and contribution margin for the portfolio.
• Establish trusted advisor relationships with senior client stakeholders.
• Originate opportunities via cold-calling, networking, social media and events.
• Lead and motivate sales pursuit teams and close complex deals.
• Collaborate with Capgemini partners to deliver on SLAs and value commitments.
• Manage a pipeline of qualified opportunities.

Skills

Strategic sales

BPO sales

Client relationship management

Executive communication

Global/matrix environment

Travel willingness

Negotiation skills

Job description

New York, United States | Posted on 02/17/2026

• Remote Job Location USA - Major Hub / City
• Date Opened 02/17/2026
• Industry 11 - IT Services / Consulting / Technology / Telecom

ITTConnect is seeking a Business Development Executive - BPO services for a full time position with our client,a global business and technology transformationpartnerwith over 340k employees in over 50 countries. This is a high visibility role in their global BPO organization.

The annual sales quota for thisposition is $20+MM in total contract bookings. Inaddition, the BDE will be responsible for Revenue and CM for the portfolio ofaccounts they manage. The Strategic Sales Executivewill play an integral role in the growth of the company’s global service linesin North America. This role is highly strategic and highly visible. Theindividual in question must be comfortable working within a matrix environmentfrom a reporting and teaming perspective.

Location :

The Sales Executive will be NAshould be based near or in a major US hub, Central or Eastern US ( Dallas, Houston, Chicago, New York, OR Atlanta ).

You should work in the office 4 days a week when not on business-required travel.

Key accountabilities and responsibilitiesinclude :

• Develop and execute planto drive annual profitable revenue growth within your portfolio of TMEaccounts
• Responsible for the overall P&L for the portfolio ofaccounts – Bookings, Revenue, and Contribution margin
• Establish and developlong-term customer commitment through maintaining strong customersatisfaction and being seen by the client as a trusted advisor
• Developpositive relationships and regular contact with key client stakeholders atsenior/board level to position Capgemini for large, sole-sourced deals
• Originateopportunities within existing and new buying centers by way of cold-calling,networking, social media, events and/or other sources
• Provide escalation pointfor the customer and collaborate with Client and internal Capgeminipartners to deliver upon SLAs and value commitments
• Developand qualify leads into pursuits and close pursuits
• Leverageknowledge of industry trends and client challenges to develop and delivercompelling value propositions
• Leadand motivate sales pursuit teams
• Ability to work in aglobal organizational and service delivery environment
• Makesignificant contributions to the local team and the company sales culture
• Manageclient expectations throughout the sales cycle and closing process
• Develop and manage apipeline of qualified opportunities

Measures of Success :

• Meeting and exceeding annual bookings value target(>$20M)
• Compliance with the client's sales methodologyand financial parameters
• Work as part of a team to negotiate new dealsand commercials

Requirements

The ideal candidate :

• Minimumof 15-years of experience in selling complex, outcome-based Business Process Outsourcing(BPO) services
• 7-8years of experience serving clients in the Tech, Telecom & Media Sectors
• Experiencein developing new sales opportunities for Services industry clients, supportingthe formulation of solutions for sales proposals (including pricing, scope, andschedules) and closing large, complex, outcome-based deals through consultative/valuesales methodologies
• Experience in a senior BusinessDevelopment Executive /account executive role managing an account portfolioof $25-50M+
• Awell-documented track record of achieving annual sales quotas of $15M-$20M
• Recentexperience selling consulting services engagements of $500K-$5M
• Excellentoral and written communication skills and outstanding presentation skills
• Abilityto work in a global organizational and service delivery environment
• Abilityto work in a fast-paced, competitive sales culture
• Abilityto travel as required
• Highlevel of personal and professional integrity

Reporting Relationship :

The Business Development Executive will report to the VP& Business Services Technology, Telecom, Media & Entertainment ClusterLead.

• Flexiblework
• Financialwell-being programs such as 401(k) and Employee Share Ownership Plan
• Paidtime off and paid holidays
• Paidparental leave
• Familybuilding benefits like adoption assistance, surrogacy, and others
• Socialwell-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring,coaching and learning programs