Box Office Ticketing & Guest Services Associate

The George Washington University; Washington (District of Columbia); On-site; USD 30,000 - 34,000; Part time

Job summary

The George Washington University is seeking a Box Office Associate to provide excellent service at Lisner Auditorium and other GW venues. The role includes selling tickets via Ticketmaster (TM1 Sales), helping patrons with issues, and answering questions in person and by phone or email about prices, seating, and parking.

Responsibilities include assisting with ticket scanning at entry, troubleshooting as needed, and maintaining a positive, professional demeanor with patrons and staff.

Qualifications

• Qualified candidates will have a high school diploma or GED plus at least 2 years of relevant professional experience.

Responsibilities

• Sell tickets using the Ticketmaster platform (TM1 Sales).
• Assist patrons with ticket issues and answer questions in person, by phone, and via email regarding prices, seating, parking, etc.
• Assist with ticket scanning and troubleshooting as patrons enter the venue.
• Maintain a positive, professional demeanor with patrons and staff.

Skills

Customer service

Communication

Education

High school diploma or GED

Job description

The George Washington University is seeking a Box Office Associate to provide excellent service at Lisner Auditorium and other GW venues. The role includes selling tickets via Ticketmaster (TM1 Sales), helping patrons with issues, and answering questions in person and by phone or email about prices, seating, and parking.

Responsibilities include assisting with ticket scanning at entry, troubleshooting as needed, and maintaining a positive, professional demeanor with patrons and staff.