Box Office Associate

The George Washington University; Washington (District of Columbia); On-site; USD 30,000 - 34,000; Part time

Job summary

The George Washington University is seeking a Box Office Associate to provide excellent service at Lisner Auditorium and other GW venues. The role includes selling tickets via Ticketmaster (TM1 Sales), helping patrons with issues, and answering questions in person and by phone or email about prices, seating, and parking.

Responsibilities include assisting with ticket scanning at entry, troubleshooting as needed, and maintaining a positive, professional demeanor with patrons and staff.

Qualifications

• Qualified candidates will have a high school diploma or GED plus at least 2 years of relevant professional experience.

Responsibilities

• Sell tickets using the Ticketmaster platform (TM1 Sales).
• Assist patrons with ticket issues and answer questions in person, by phone, and via email regarding prices, seating, parking, etc.
• Assist with ticket scanning and troubleshooting as patrons enter the venue.
• Maintain a positive, professional demeanor with patrons and staff.

Skills

Customer service

Communication

Education

High school diploma or GED

Job description

Job Description Summary

The Box Office Associate is responsible for providing excellent service to patrons attending ticketed events at Lisner Auditorium and other venues on GW’s campus. Responsibilities include selling tickets using the Ticketmaster platform (TM1 Sales), assist patrons who have issues with their tickets, answer questions and provide information in person and via phone and email regarding ticket prices, seating, parking, and other general information, assisting with ticket scanning and troubleshooting as patrons enter the venue, and maintaining a positive, professional manner with patrons and other staff.

Posting Details

I. DEPARTMENT INFORMATION

Job Description Summary

The Box Office Associate is responsible for providing excellent service to patrons attending ticketed events at Lisner Auditorium and other venues on GW’s campus. Responsibilities include selling tickets using the Ticketmaster platform (TM1 Sales), assist patrons who have issues with their tickets, answer questions and provide information in person and via phone and email regarding ticket prices, seating, parking, and other general information, assisting with ticket scanning and troubleshooting as patrons enter the venue, and maintaining a positive, professional manner with patrons and other staff.

Minimum Qualifications

Qualified candidates will hold a high school diploma/ GED plus at least 2 years of relevant professional experience

II. POSITION INFORMATION

Campus Location

Foggy Bottom, Washington, D.C.

College/School/Department

Division of Safety and Operation

Hours Per Week

Up to 10/week

Hiring Range

$22.00-$25.00

Work Schedule

Evenings and weekends as needed

Employee Onsite Status

On-campus (in person)

Required Background Check

Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Job Open Date

05/08/2026

Open Until Filled

No

Background Screening

Successful Completion of a Background Screening will be required as a condition of hire.

EEO Statement

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.