Box Office Associate

George Washington University; Washington (District of Columbia); On-site; USD 30,307 - 34,440; Part time

Job summary

George Washington University is seeking a part-time Box Office Associate to provide friendly service at Lisner Auditorium and other GW venues. You will sell tickets through Ticketmaster TM1 Sales, assist patrons with ticketing issues, and share information on prices, seating, parking, and campus directions.

You will also help with ticket scanning at entry and respond to inquiries by phone or email, maintaining professionalism and accuracy in a fast-paced setting on a busy campus.

Qualifications

• Hold a high school diploma or GED
• Have at least 2 years of relevant professional experience

Responsibilities

• Sell tickets using Ticketmaster TM1 Sales
• Assist patrons with ticket issues
• Provide information on prices, seating, parking, and general campus information
• Assist with ticket scanning and troubleshoot at entry

Education

High school diploma or GED

Job description

Job Description Overview

The Box Office Associate is responsible for providing excellent service to patrons attending ticketed events at Lisner Auditorium and other venues on GW's campus. Responsibilities include selling tickets using the Ticketmaster platform (TM1 Sales), assisting patrons who have issues with their tickets, answering questions and providing information in person and via phone and email regarding ticket prices, seating, parking, and other general information, assisting with ticket scanning and troubleshooting as patrons enter the venue, and maintaining a positive, professional manner with patrons and other staff.

Minimum Qualifications

• Hold a high school diploma or GED
• Have at least 2 years of relevant professional experience

Location

Foggy Bottom, Washington, D.C. (on campus, Division of Safety and Operation)

Hours and Schedule

Up to 10 hours per week, evenings and weekends as needed.

Salary

$22.00–$25.00 per hour.

Background Check

Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search.

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.