Box Office Ticket Agent - Evenings & Weekends

The Phillies - Internal Postings; Clearwater (FL); On-site; USD 16,531 - 20,664; Part time

Job summary

The Phillies - Internal Postings are hiring a part-time Ticket Representative for the BayCare Box Office at BayCare Ballpark in Clearwater, FL. Responsibilities include processing ticket requests, assisting with daily operations, and resolving customer ticketing issues.

Candidates must be flexible, willing to work nights, weekends, and holidays as required. Strong communication skills and knowledge of cash management principles are essential for this role.

Qualifications

• Knowledge of cash management principles and/or procedures.
• Ability to communicate effectively, both orally and in writing.
• Ability to handle a flexible work schedule, to include some evenings and weekends.

Responsibilities

• Process ticket requests at walk-up windows and over the phone.
• Assist in daily operations of the Ticket Office including mailings and answering phones.
• Help resolve customer ticketing issues.

Skills

Cash management knowledge

Planning and scheduling techniques

Personal computer skills

Effective communication skills

Interpersonal skills

Customer service orientation

Ticket office workflow knowledge

Flexible work schedule ability

Computerized ticketing system operation

Automated seating charts knowledge

Decision-making ability

Information analysis

Job description

The Phillies - Internal Postings are hiring a part-time Ticket Representative for the BayCare Box Office at BayCare Ballpark in Clearwater, FL. Responsibilities include processing ticket requests, assisting with daily operations, and resolving customer ticketing issues.

Candidates must be flexible, willing to work nights, weekends, and holidays as required. Strong communication skills and knowledge of cash management principles are essential for this role.