Box Office Ops Lead for Derby Week & Live Racing

Churchill-Downs-Inc; Louisville (KY); In loco; USD 42.000 - 62.000; Tempo pieno

Descrizione del lavoro

Churchill Downs Racetrack LLC in Louisville, Kentucky, is seeking an Assistant Box Office Manager to oversee live racing, simulcast, and event ticketing operations. This hands-on leadership role supervises part-time staff, ensures accurate cash handling, and maintains ticketing systems for smooth guest service.

The ideal candidate has box office or ticket operations experience, strong communication, and team leadership skills, with flexibility to work Derby Week and other premium events.

Competenze

• Bachelor's degree or equivalent experience preferred.
• Box office or ticket operations experience preferred.
• Excellent interpersonal, written, and verbal communication skills.
• Strong customer service orientation with ability to resolve issues.

Mansioni

• Oversee box office operations across live racing, simulcast, and events.
• Staff seasonal team and manage staffing to meet budget.
• Maintain cash handling, deposits, and reconciliations.
• Support ticketing systems and staff training.

Conoscenze

Interpersonal skills

Customer service

Teamwork

Microsoft Office

Formazione

Bachelor's degree

Strumenti

Ticketmaster

Fortress

Scanners

Descrizione del lavoro

Churchill Downs Racetrack LLC in Louisville, Kentucky, is seeking an Assistant Box Office Manager to oversee live racing, simulcast, and event ticketing operations. This hands-on leadership role supervises part-time staff, ensures accurate cash handling, and maintains ticketing systems for smooth guest service.

The ideal candidate has box office or ticket operations experience, strong communication, and team leadership skills, with flexibility to work Derby Week and other premium events.