Senior Manager, Consumer Sales & Growth

Churchill Downs; Louisville (KY); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Churchill Downs Racetrack in Louisville, KY, invites an experienced Sr. Manager of Consumer Sales to oversee the day-to-day operations and growth of the Consumer Sales function across Derby Week and all race days.

You will lead strategy, training, and performance management of the Consumer Sales team, recruit first-year representatives, and drive inbound/outbound sales while partnering with across-the-organization to maximize revenue and deliver a superior customer experience.

Formación

• Bachelor's degree or equivalent preferred.
• 2+ years in sports or entertainment sales preferred.
• Proven track record in managing sales processes and teams.

Responsabilidades

• Develop and execute consumer ticket sales campaigns to maximize Derby revenue.
• Lead a consumer sales team and manage inbound/outbound activity.
• Partner with marketing and operations to sustain world-class customer experience.
• Monitor call lines and manage staffing during peak periods.
• Track KPIs and report progress to leadership.

Conocimientos

Leadership

Coaching

Recruiting

Team development

Sales strategy

Communication

Data analysis

Customer focus

Educación

Bachelor's degree

Herramientas

Salesforce

Microsoft Office

Descripción del empleo

Churchill Downs Racetrack in Louisville, KY, invites an experienced Sr. Manager of Consumer Sales to oversee the day-to-day operations and growth of the Consumer Sales function across Derby Week and all race days.

You will lead strategy, training, and performance management of the Consumer Sales team, recruit first-year representatives, and drive inbound/outbound sales while partnering with across-the-organization to maximize revenue and deliver a superior customer experience.