Box Office Operations Lead – Live Events

Socket.dev; Pensacola (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

401k

Job summary

Legends Global is seeking an Assistant Box Office Manager for Pensacola Saenger Theatre. You will supervise staff, manage daily box office operations, and coordinate ticketing with Ticketmaster to ensure accurate sales and pricing for events.

The role requires experience in box office operations, strong customer service skills, and the ability to work flexible hours including nights and weekends in a live events setting.

Qualifications

• Knowledge of ticket selling, box office operations, and credit card processing.
• Knowledge of supervisory principles and practices with ability to coordinate and schedule staff.
• Customer service experience and strong communication skills.
• Ability to input data into a computer to record sales transactions.

Responsibilities

• Opens and closes the box office independently.
• Prints daily audits and sales reports and inputs data on spreadsheets.
• Oversees ticketing accounting including daily receipts and deposits.
• Sells tickets on a computerized Ticketmaster system for daily and event basis.

Skills

Ticketing operations

Staff supervision

Customer service

Data entry

Education

High school diploma or GED

Bachelor’s degree in Business (preferred)

Tools

Windows

MS Office

Ticketing systems

Adobe

Job description

Legends Global is seeking an Assistant Box Office Manager for Pensacola Saenger Theatre. You will supervise staff, manage daily box office operations, and coordinate ticketing with Ticketmaster to ensure accurate sales and pricing for events.

The role requires experience in box office operations, strong customer service skills, and the ability to work flexible hours including nights and weekends in a live events setting.