Theatre Box Office & Merchandise Clerk (Part-Time)

Legends Global; Pensacola (FL); On-site; USD 16,531 - 22,041; Part time

Job summary

Legends Global seeks a part-time Ticket Seller for the Pensacola Saenger Theatre. You will handle ticket sales, process payments, and provide courteous guest service at the box office and by phone. You may also assist with merchandise during events.

Requirements include a High School Diploma or GED and at least six months of related experience, plus experience with ticketing systems and cash handling. Onsite role with flexible event hours.

Qualifications

• High School Diploma or GED required.
• Minimum of six (6) months relatable experience required.
• Computer and money/payment handling experience strongly preferred.
• Experience in computerized ticket systems and/or guest services experience preferred.

Responsibilities

• Demonstrates excellent customer service skills; responds promptly to customer needs and requests for service and/or assistance.
• Focus on each patron’s order and fulfill in an accurate and timely manner.
• Accurately dispenses tickets as requested by patrons using ticketing software and processes purchases made in person and by phone, when necessary.
• Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.
• Verify and distribute 'Will Call' tickets to patrons.
• Completes daily ticket sales report.
• Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and submits to Ticketing Manager or Supervisor for audit.
• Provides guidance related to venue, show and ticket information.

Skills

Cash handling

Customer service

Communication

Point-of-sale

Education

High School Diploma or GED

Tools

POS system

Ticketing software

Job description

Legends Global seeks a part-time Ticket Seller for the Pensacola Saenger Theatre. You will handle ticket sales, process payments, and provide courteous guest service at the box office and by phone. You may also assist with merchandise during events.

Requirements include a High School Diploma or GED and at least six months of related experience, plus experience with ticketing systems and cash handling. Onsite role with flexible event hours.