Box Office Guest Services Associate - Sell Tickets

Miami HEAT; Miami (FL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive pay rates

Overtime pay on holidays

Paid training

Free parking

Discounted employee meals

30% discount at Miami HEAT RetailStore

End of Season Bonus Program

Tickets with parking and in-game perks

Job summary

Miami HEAT is hiring Box Office Representatives to sell tickets, distribute will call and service guests at HEAT games and Arena events with courtesy, professionalism and enthusiasm.

Responsibilities include ticket distribution, sales accuracy, and customer support at windows; prior cashier experience and strong communication skills are preferred. Training provided; employee benefits are offered.

Qualifications

• High school diploma and 6–12 months of cashier experience.
• Strong verbal and written communication skills.
• Proven organization skills and computer literacy.

Responsibilities

• Provide exceptional customer service at HEAT games and Arena events.
• Professionally sell tickets for HEAT games and Arena events at the sales windows.

Skills

Customer service

Verbal communication

Written communication

Education

High school diploma

Cashier experience (6 months–1 year)

Tools

Ticketmaster

Archtics

Job description

Miami HEAT is hiring Box Office Representatives to sell tickets, distribute will call and service guests at HEAT games and Arena events with courtesy, professionalism and enthusiasm.

Responsibilities include ticket distribution, sales accuracy, and customer support at windows; prior cashier experience and strong communication skills are preferred. Training provided; employee benefits are offered.