Guest Experience & Merchandising Associate

The HEAT Group; Miami (FL); On-site; USD 16,531 - 24,796; Full time

Job summary

The HEAT Group is seeking staff to support the Miami Heat's merchandising operations at the arena. The role covers stocking, visual merchandising and cashier duties with a focus on delivering excellent guest service during events and in regular operations.

Candidates should be comfortable handling transactions, tagging merchandise, assisting guests, and working in a fast-paced environment. Partial hours include evenings, weekends, and game nights, with adherence to safety and venue policies.

Qualifications

• Education: less than high school or up to one month related experience or training.
• Ability to read and comprehend simple instructions and to communicate with guests.
• Ability to lift up to 10 pounds.

Responsibilities

• Stocking and restocking merchandise.
• Tagging merchandise and ensuring accurate prices.
• Providing exceptional guest service at all times.

Skills

Customer service

Cashier duties

Merchandising

Education

Less than high school education or up to one month related experience

Job description

The HEAT Group is seeking staff to support the Miami Heat's merchandising operations at the arena. The role covers stocking, visual merchandising and cashier duties with a focus on delivering excellent guest service during events and in regular operations.

Candidates should be comfortable handling transactions, tagging merchandise, assisting guests, and working in a fast-paced environment. Partial hours include evenings, weekends, and game nights, with adherence to safety and venue policies.