Box Office & Class Registration Lead

City of Mesa; Mesa (AZ); On-site; USD 65,000 - 95,000; Full time

Job summary

City of Mesa is seeking a Box Office/Registration Supervisor to oversee ticket operations and class registration at the Mesa Arts Center. You will manage the ticket system, configure events, run reports, and supervise staff, ensuring smooth operations and accurate financial records.

The role includes maintaining hardware/software, training staff on the email tool, and providing data insights to improve efficiency.

Qualifications

• Bachelor’s degree in Business, Accounting, CS, or related field.
• 3–5 years of box office supervision experience.
• 3 years of hands-on technical system support experience.

Responsibilities

• Plan, organize, and supervise ticket operations and class registration.
• Manage computer ticket system and configure events/seasons.
• Oversee email blast client and staff training.
• Generate and monitor reports; manage box office budget.
• Supervise assistants and enforce policies and procedures.

Skills

Box office supervision

Technical system support

Data analysis

Education

Bachelor’s Degree in Business, Accounting, Computer Science, or related field

Tools

Ticketing system

Email blast client

Job description

City of Mesa is seeking a Box Office/Registration Supervisor to oversee ticket operations and class registration at the Mesa Arts Center. You will manage the ticket system, configure events, run reports, and supervise staff, ensuring smooth operations and accurate financial records.

The role includes maintaining hardware/software, training staff on the email tool, and providing data insights to improve efficiency.