Box Office Supervisor — Live Events & Guest Experience

ASM Global-SMG; Tucson (AZ); On-site; USD 21,000 - 30,000; Part time

Job summary

Legends Global seeks a part-time Box Office Supervisor for the Tucson Convention Center complex, including Tucson Arena, Linda Ronstadt Music Hall, and Leo Rich Theater. You will oversee daily box office operations, ensure accurate cash handling, and provide exceptional guest service during events.

The ideal candidate has 1–2 years in box office/ticketing, familiarity with Ticketmaster, and strong communication skills. Availability to work event days and non-traditional hours is required.

Qualifications

• High school diploma or GED; 1–2 years of Box Office / Ticketing experience preferred.
• Familiarity with ticketing software; Ticketmaster preferred.
• Strong communication, listening, and written skills; customer service-oriented.

Responsibilities

• Oversee daily Box Office operations on performance days for Tucson venues.
• Serve as on-site Box Office representative for events; manage changes and VIP needs.
• Open/close ticket window and process cash; balance daily sales and deposits.
• Maintain positive guest relations and provide superior service to ticket buyers.
• Coordinate with staff and Ticketmaster for system updates and reporting.
• Support staff training and enforce cash handling procedures.

Skills

Communication

Customer service

Cash handling

Ticketing software

Microsoft Office

Education

High school diploma or GED

Tools

Ticketmaster

Job description

Legends Global seeks a part-time Box Office Supervisor for the Tucson Convention Center complex, including Tucson Arena, Linda Ronstadt Music Hall, and Leo Rich Theater. You will oversee daily box office operations, ensure accurate cash handling, and provide exceptional guest service during events.

The ideal candidate has 1–2 years in box office/ticketing, familiarity with Ticketmaster, and strong communication skills. Availability to work event days and non-traditional hours is required.