Bowling Guest Experience Ambassador

Main Event; Hoffman Estates (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Awesome culture

50% off food, beverages, activities, &

Tuition reimbursement

Internal promotion

New Center Opening Team

Rewards program

Benefits and PTO

Family Fund

Certified Trainer

Job summary

Main Event in Hoffman Estates is seeking a friendly Bowl Attendant to welcome Guests, explain activities, and ensure a safe, memorable bowling experience. You’ll guide guests, manage lane setups, and handle shoe service while promoting available activities.

Ideal candidates thrive in a fast-paced, team-driven environment, with strong communication and problem-solving skills. Availability for days, nights, and weekends is needed; benefits include employee perks and growth opportunities.

Qualifications

• Food and beverage or retail experience is a plus but not required.
• Guest-focused mindset and welcoming attitude.
• Teamwork is essential in a fast-paced environment.
• Strong problem-solving and multi-tasking abilities.
• Ability to learn and use multiple systems supporting the business.
• Clear communication with management, team members, and guests.
• Availability to work days, nights, and weekends.

Responsibilities

• Uphold cleanliness and safety standards.
• Greet guests and act as a FUN ambassador.
• Promote activities based on guest needs and availability.
• Troubleshoot lane issues and malfunctions.
• Issuing and cleaning bowling shoes; maintain shoe area.
• Escort guests to lanes and assist with lane setup and ball selection.
• Ensure bowling safety standards are followed.
• Process payments and greet guests returning.
• Keep Bowl Desk and lanes neat and organized; perform side duties.

Skills

Guest focus

Teamwork

Problem solving

Multi-tasking

Systems literacy

Communication

Job description

Main Event in Hoffman Estates is seeking a friendly Bowl Attendant to welcome Guests, explain activities, and ensure a safe, memorable bowling experience. You’ll guide guests, manage lane setups, and handle shoe service while promoting available activities.

Ideal candidates thrive in a fast-paced, team-driven environment, with strong communication and problem-solving skills. Availability for days, nights, and weekends is needed; benefits include employee perks and growth opportunities.