Bowling Desk & Guest Experience Specialist

Lucky Strike Entertainment; Brentwood (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Brentwood, CA is seeking a friendly Greeter/Desk Attendant to warmly welcome guests and manage the front desk. You will handle waitlists, assist with lanes and equipment, ring up sales, and help ensure a smooth check-in experience in a lively entertainment venue.

Applicants should be 18+ and bring a professional telephone manner and reliable attendance. This role offers perks such as free bowling and food/beverage discounts as part of our total rewards package.

Qualifications

• HS Diploma or equivalent (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Education

HS Diploma or equivalent

Restaurant/hospitality experience (optional)

Job description

Lucky Strike Entertainment in Brentwood, CA is seeking a friendly Greeter/Desk Attendant to warmly welcome guests and manage the front desk. You will handle waitlists, assist with lanes and equipment, ring up sales, and help ensure a smooth check-in experience in a lively entertainment venue.

Applicants should be 18+ and bring a professional telephone manner and reliable attendance. This role offers perks such as free bowling and food/beverage discounts as part of our total rewards package.