Guest Experience Host — Bowling Center Front Desk

Lucky Strike Entertainment Corporation; Aliso Viejo (CA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is hiring a part-time Greeter/Desk Attendant at one location in California. The role involves welcoming guests, managing waitlists, handling lane assignments, and assisting with basic bowling instruction.

You will also process sales and operate the POS system, with a friendly, service-focused mindset. Applicants should be at least 18, have strong telephone etiquette, and enjoy a lively entertainment environment.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional).
• Proven success in school/previous job experience.
• Excellent telephone etiquette.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Be friendly and inviting to our guests in person and over the phone.
• Manage the waitlist.
• Track availability and assign lanes, shoes & other equipment.
• Prepare for leagues.
• Ring sales at the counter and follow our cash control procedures.
• Notify our mechanics of pinspotter/pinsetter malfunctions and log these issues.
• Assist our guests with basic bowling instruction.
• Operate our POS system, central panel, computers, and P/A system.

Skills

Telephone etiquette

Customer service

Team player

Legal age 18+

Education

HS Diploma or equivalent

Job description

Lucky Strike Entertainment is hiring a part-time Greeter/Desk Attendant at one location in California. The role involves welcoming guests, managing waitlists, handling lane assignments, and assisting with basic bowling instruction.

You will also process sales and operate the POS system, with a friendly, service-focused mindset. Applicants should be at least 18, have strong telephone etiquette, and enjoy a lively entertainment environment.