Bowling Center Guest Services Specialist

Fantasy Springs Resort; Indio (CA); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Fantasy Springs Resort in Indio, CA seeks a front desk associate to check in bowling center guests and answer incoming calls. You will handle lane check-ins/outs, operate the bowling center's computer systems, and maintain guest service standards.

Requirements include a high school diploma, basic computer and math skills, and the ability to lift up to 50 pounds. This role supports a busy leisure environment and requires standing for extended periods.

Qualifications

• Basic computer knowledge required.
• Must be 18+ and able to lift up to 50 lbs.
• High School Diploma or GED required.

Responsibilities

• Check in/out lanes for guests.
• Maintain procedures and terminology for bowling.
• Operate computer, lane monitors, and keyboards.
• Know league rules and procedures.
• Keep desk stocked with necessary supplies.
• Keep group and event bookings in binders and updated.
• Report any misuse of center equipment to management.
• Be aware of surroundings and keep center clean.

Skills

Basic computer knowledge

Basic math skills

Education

High School Diploma or GED

Job description

Fantasy Springs Resort in Indio, CA seeks a front desk associate to check in bowling center guests and answer incoming calls. You will handle lane check-ins/outs, operate the bowling center's computer systems, and maintain guest service standards.

Requirements include a high school diploma, basic computer and math skills, and the ability to lift up to 50 pounds. This role supports a busy leisure environment and requires standing for extended periods.