Guest Services Bell Attendant

Fantasy Springs Resort; Indio (CA); On-site; USD 19,286 - 30,307; Full time

Job summary

Fantasy Springs Resort in Indio, CA is seeking a Bell Person to greet guests and assist with baggage during check-in and check-out. You will provide ongoing guest services and maintain a safe, healthy environment for guests and colleagues.

This role emphasizes helping guests with information about facilities, coordinating information between shifts, and supporting training for new Bell Persons. The position may require overtime and lifting up to 50 pounds.

Qualifications

• Must be at least 18 years of age.
• Fluent in English (oral and written).
• Able to lift up to 50 lbs.
• Bi-lingual ability in Spanish is a plus.

Responsibilities

• Greet and assist guests with baggage during check-in/out.
• Provide information and service to guests in the absence of a concierge.
• Supply information to guests regarding on-site facilities.
• Be aware of bulletins for upcoming events and groups.
• Communicate information between shifts to ensure job thoroughness to meet department objectives.
• Assist in the training of new Bell Person and job duties and procedures.
• Receive and store guest luggage in an orderly manner.
• Able to use electronic communication devices.
• Respect and protect guest privacy.
• Maintain the upkeep of equipment.
• Must be able to multitask.
• May be required to work overtime.

Skills

Customer Service

Communication

Task management

Mathematical Skills

Computer Skills

Dependability

Health and Hygiene

Ethics

Organizational Skills

Education

High School diploma or GED

Job description

Fantasy Springs Resort in Indio, CA is seeking a Bell Person to greet guests and assist with baggage during check-in and check-out. You will provide ongoing guest services and maintain a safe, healthy environment for guests and colleagues.

This role emphasizes helping guests with information about facilities, coordinating information between shifts, and supporting training for new Bell Persons. The position may require overtime and lifting up to 50 pounds.